Mercure Hotel Trier Porta Nigra 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,550 أراء

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Mercure Hotel Trier Porta Nigra - Image 1
Mercure Hotel Trier Porta Nigra - Image 2
Mercure Hotel Trier Porta Nigra - Image 3
Mercure Hotel Trier Porta Nigra - Image 4
Porta-Nigra-Platz 1, 54292 TRIER, Germany

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE-certified hotel

  • Superior and Privilege Rooms with a view of Porta Nigra

  • Parking lot and garage at the hotel, special price for hotel guests.

  • Old town nearby the hotel, within walking distance

  • Terrace opposite the famous Porta Nigra

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1
54292 TRIER
Germany

نظام تحديد المواقع العالمي (GPS):49.760239, 6.644096

الهاتف
فاكس +49 651 2701170

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,550 أراء

تقييم TripAdvisor  4.0/5  1,119 أراء

Nice view of the Porta Negra, but not from our room, that costs extra.

ملاحظة Tripadvisor 2.0/5

Mike K تقييم TripAdvisor المعتمد

First, the fitted sheet didn't, and by morning you were wrapped up in it. The bins didn't get emptied every day. The cups and glasses didn't get cleaned. We stayed 5 days and by the time we left you vould see where I had placed my toothbrush ( 5 marks) the room had no information about wifi, how the TV works nothing! The safe was old and needed a key which we lurched high and low for, apparently we needed to go to reception. This is our fith and last stay I this hotel. There are many hotels in Trier so go and find one! The manager will no doubt ask that we give them another try like last time ....but the limit has been reached

Dear Mike K., As on the other online portals: I sincerely apologize for the problems regarding the house-keeping and the service that unfortunately caused inconveniences for you. Yours sincerely, Christopher Lubk, General Manager

Impossible to sit in bed for reading or watching TV

ملاحظة Tripadvisor 2.0/5

Maria R تقييم TripAdvisor المعتمد

Forget about sitting in bed for reading or watching TV. Reading-lamps are installed in the middle of the bed instead of the sides!. Therefore every time you move, you crash your head against them!. Painful experience, I am afraid. Photo attached.

Dear U6598CVmariar, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room design did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems. We hope that your next visit will be more pleasant as the previous one. Best regards, Christopher Lubk, General Manager

Would not recommend it, outdated and not properly maintained

ملاحظة Tripadvisor 1.0/5

o77b المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Very old outdated hotel with smelly rooms and floor noise when you walk around. Uncomfortable bed and bathroom not really clean. Would not recommend it as 4 star hotel. Restaurant closes at 20.30. Somehow everything looks like from 80’s or 90’s last century.

Dear o77b, Thank you for your visit. I am very sorry that our hotel did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be our pleasure to welcome you again in Trier and at our hotel. With best regards, Christopher Lubk, General Manager

Pros and cons balanced each other out

ملاحظة Tripadvisor 3.0/5

travelingammonite العائلات - تقييم TripAdvisor المعتمد

Solid hotel with everything you need. The location next to Porta Nigra is ideal, also with being just outside the city center but not too far. The rooms themselves are old but spacious. We had two problems with our stay, one on the major side, one less so. (1) The wall is coming apart. As in, I leaned against it and heard things falling... inside the wall. Upon closer inspection, I saw the wall was jutting out slightly from beneath the wallpaper (see photo). I am not qualified to comment on structural integrity of a room, so I don't know if it's negligible or a few years away from collapse, but it didn't make me feel great sleeping next to a potentially disintegrating wall. (2) The room is stuffy and the air conditioning was very weak. We set it down to 20 but did not notice a difference. It was not a good night's sleep. All in all, I guess it was fine since the wall did not collapse, but I probably wouldn't stay here again.

Dear travelingammonite, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Christopher Lubk, General Manager

Great location & breakfast

ملاحظة Tripadvisor 4.0/5

Stephannie Q تقييم TripAdvisor المعتمد

We appreciated the location of the hotel which is opposite Porta Nigra. The underground parking makes the stay very convenient for us. We like that the room was spacious & it has a sitting area partially separated from the beds. Bathroom was clean too. The rooms are very well sound-proofed so we had a nice quiet rest at night despite the loud music from a party in the bar. The breakfast has an extensive variety & of good quality. We enjoyed our breakfast with the view of Porta Nigra.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 955 أراء 9.5/10 الموقع
  • 1,115 أراء 7.2/10 الغرفة
  • 797 أراء 8.5/10 الخدمة
  • 11 أراء 5.4/10 إنترنت
  • 629 أراء 8.1/10 الإفطار
  • 329 أراء 7.5/10 مستوى النظافة
  • 292 أراء 2.7/10 شعور
  • 211 أراء 6/10 المطاعم

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منشآتنا الأخرى القريبة

جميع فنادقنا في Trier

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.